If you’re a managed service provider, we can give you a free online dashboard that shows a number of key metrics about your customers’ ongoing backups. Use these metrics to ensure that you’re providing the right level of backup protection – and gain key insights that can help you upsell your customer to some higher-value services.
What You'll See
Recovery Point Objective
Storage Guardian can back up data as frequently as your customers need, rather than just every 24 hours. This graph shows how much time has passed – and therefore how much data might be lost – since your customer’s most recent backup. Anything higher than zero means that your client will need to re-enter their lost data manually in order to get back to the data that existed previously.
Storage Guardian has the tools to keep data backed up every two hours or less, which is shown in green on this chart. If your customer is in the red, but they have critical data that needs a high RPO, then you can safely recommend that you upgrade them to DRaaS for their critical data.
Have you tested a restore recently?
We If your customer has never tested a recovery, then their downtime – and therefore the cost to their business – can triple. At the very least, their restorability is in question because it’s impossible to know how long it will take to be back in business after disaster strikes. Don’t let your customers start with a full set of unknowns! Without proper testing, their businesses are in jeopardy. Testing should happen at least once a month.
Average cost of daily down-time
See your customer’s cost of down-time at a quick glance. In this example, a company’s daily cost of operations is $4,000 and their recovery time objective is one day. If this company has never tested a disaster recovery drill, this chart would show $12,000 instead, because we can assume that an untested and unplanned recovery would take three full days.
When you’re planning your backup strategy, use our backup analytics to discover the recoverability of your data – and have informed and intelligent backup discussions with your customers.
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